Thank you for always reading the Azin blog!

Even though it's September, the hot weather continues almost every day, how are you doing?

Today, I would like to talk about my participation in the annual "Telephone Response Competition"!Telephone Response Competition | User AssociationJapan Telegraph and Telephone Users Association Telephone Response Competition | User Association page. www.jtua.or.jp

The purpose of the event is explained on the website as follows:

The telephone answering contest is held every year with the aim of developing human resources to promote customer satisfaction management by improving the telephone answering and response skills of employees at each company. Participants tackle competition questions set every year and compete against each other in telephone answering service skills.
By participating in the telephone response contest and working on the problems, you can hone your ability to communicate smoothly with customers and also acquire skills such as business etiquette.

Not only the Az Inn Handa Inter store, but also the front desk staff of our sister store participate every year, and finally it's my turn this year...!

The regional tournament was held remotely, but I was still very nervous (;_:)

The top four were to advance to the prefectural tournament, but I was surprised when the results were announced!!

He actually came in 4th place!!

I thought, "Me...?!" but at the same time, I studied and practiced a lot, so I was also happy (^^)

There is a lot I have learned from this tournament.

Correct honorific language, the differences between written and spoken language, how to make a good impression, etc.

I learned a lot of things that I can use in my everyday work.

The prefectural tournament is coming up next month.

I will practice a lot, be myself and take on the challenge without any regrets!

Ito Ren

This is Ito from AZINN Handa Interchange ^^
I love customer service and enjoy working with customers every day!
I love singing, playing instruments, going to live shows, and music in general! I even form a band as a hobby...♪
Other than that, there's cooking, fishing, driving, etc... there are so many that it's hard to choose^^;
If you have a common hobby, please feel free to talk to me!

List of articles by Ren Ito