The personal information you provide will be used in the following cases:

• When used for accommodation operations such as confirming reservations.
• When identifying customers when making hotel reservations or cancellations.
• To contact you in an emergency.
• When responding to your questions, requests, etc.
• When we contact you.
• When we need to understand your usage history.
• When providing information to customers, conducting sales promotion activities, and sending various materials, etc.
• Statistical processing for planning and improving our services.
• For any other cases where it is necessary to identify you in relation to the services we provide.

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the customer's consent, unless we are required to disclose information for legitimate reasons such as by law.

Safety Management

Departments that handle personal information and employees involved in work that requires that information will handle it responsibly and prevent it from being leaked to outside parties or tampered with.
In order to carry out our business, such as providing products and services to customers, we may provide some of your personal information to external contractors.
In such cases, we will manage the business partner to ensure that they handle personal information appropriately.

How do we protect your information?