The sophistication of the hotel,
Ryokan hospitality.

Fukui, Aichi, and Shiga
Business Hotel Chain
Azin Group

Accommodation Reservations

Hospitality

Enjoy I want to rely on the hotel.

The sophistication of a hotel and the hospitality of a ryokan.
A hotel where special treatment is not special.

We aim to impress our customers. Every customer is special, and the relationship we have with them is a precious treasure. We will be there for our customers and treat them wholeheartedly. Our greatest joy is seeing our customers' smiles.

Customer Service Purpose

Voice

Customer Reviews

Your opinion
Face it sincerely.

Customer Reviews

Recommendation10

Higashiomi

The cleanliness, the large public bath, and the covered motorcycle parking were all very much appreciated.

Recommendation9

Higashiomi

Convenient access, sightseeing (Omi-Iba), reasonable prices, large public bath, next to a supermarket, close to the station, and also close to Maibara.

Recommendation9

Higashiomi

I've been using their services every year for over 10 years now.
Also, the free bicycle rental service is incredibly convenient and is one of the reasons I've been using this hotel for so many years.
I look forward to your continued support.

Recommendation9

Handa

It's easily accessible, has a large and free parking lot. The front desk staff were incredibly kind and even guided me to the parking lot in the rain without using an umbrella... I was so touched (*T^T)
The breakfast is delicious and there's a wide variety to choose from. Above all, I recommend it because of its reasonable prices.

Recommendation10

Handa

The staff were very helpful, breakfast was free, there was a large public bath, and the water was free to drink.

Recommendation9

Handa

I appreciate the thoughtful attention to detail from the staff at the front desk.

Recommendation10

Obu

I was able to stay here again this year, just like last year.
The service from every staff member I encountered, from the front desk staff to the room attendants and dining room staff, was just right and made my stay very pleasant. I stayed for six nights and had absolutely no problems.

Recommendation10

Obu

It's close to the station and has plenty of restaurants nearby, making it easy to get around. The staff were very friendly and made me feel comfortable staying there.

Recommendation8

Obu

Free breakfast, right next to the station, reasonable price range. Friendly and smiling lobby staff. No cleaning required, and complimentary bottled water.

Recommendation8

Fukui

The breakfast here is absolutely delicious!
I always savor every bite, appreciating how high-quality and well-made everything is!
The bathroom and other areas in the room were very clean, probably because they've been renovated! The linens didn't look worn out either, which was great.
Because a festival was being held at the time, there were a lot of guests, and there was a bit of a line at the breakfast area.
I would like to stay here again.

NPS Net Promoter Score

Customer loyalty

I want to introduce it to someone special
Towards the hotel

At AZ INN Group, we publish an index called NPS, which measures the trust and affection of our customers. We are constantly striving to improve our services, aiming to be a hotel that people will recommend to their acquaintances.

About NPS

NPS 2025

+ 18.0

Fukui
+ 13.3
Obu
+ 19.0
Handa
+ 16.8
Higashiomi
+ 37.5

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