The sophistication of the hotel,
Ryokan hospitality.

Fukui, Aichi, and Shiga
Business Hotel Chain
Azin Group

Accommodation Reservations

Hospitality

Enjoy I want to rely on the hotel.

The sophistication of a hotel and the hospitality of a ryokan.
A hotel where special treatment is not special.

We aim to impress our customers. Every customer is special, and the relationship we have with them is a precious treasure. We will be there for our customers and treat them wholeheartedly. Our greatest joy is seeing our customers' smiles.

Customer Service Purpose

Voice

Customer Reviews

Your opinion
Face it sincerely.

Customer Reviews

Recommendation10

Higashiomi

The service was great and the bath was wonderful! They also offer massages.

Recommendation9

Higashiomi

It's close to the station, there's a supermarket and restaurants nearby, but most importantly, the staff are so kind and provide excellent service.

Recommendation9

Higashiomi

The location is great, and the breakfast is delicious. It's old, but it's kept very clean.

Recommendation10

Handa

The room was perfectly fine, and I was very satisfied with the breakfast, so I would recommend it and would personally stay there again.

Recommendation10

Handa

They have a large public bath and the breakfast is delicious.

Recommendation9

Handa

It was clean and pleasant. I was happy to receive a face mask and hair mask for women.

Recommendation10

Obu

The telephone service and the front desk staff were very kind.

Recommendation10

Obu

It's close to the station, there are bars nearby, and it seems safe.

Recommendation8

Obu

It's surprisingly close to Nagoya and inexpensive.

Recommendation8

Fukui

Both the buffet breakfast and the large public bath were good.

NPS Net Promoter Score

Customer loyalty

I want to introduce it to someone special
Towards the hotel

At AZ INN Group, we publish an index called NPS, which measures the trust and affection of our customers. We are constantly striving to improve our services, aiming to be a hotel that people will recommend to their acquaintances.

About NPS

NPS 2025

+ 18.0

Fukui
+ 13.3
Obu
+ 19.0
Handa
+ 16.8
Higashiomi
+ 37.5

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