The sophistication of the hotel,
Ryokan hospitality.

Fukui, Aichi, and Shiga
Business Hotel Chain
Azin Group

Accommodation Reservations

Hospitality

Enjoy I want to rely on the hotel.

The sophistication of a hotel and the hospitality of a ryokan.
A hotel where special treatment is not special.

We aim to impress our customers. Every customer is special, and the relationship we have with them is a precious treasure. We will be there for our customers and treat them wholeheartedly. Our greatest joy is seeing our customers' smiles.

Customer Service Purpose

Voice

Customer Reviews

Your opinion
Face it sincerely.

Customer Reviews

Recommendation9

Higashiomi

It's very close to the station, the reception staff were very helpful, and the room was clean.

Recommendation9

Higashiomi

The air conditioner has been replaced, which has reduced the number of downsides.

Recommendation8

Higashiomi

I used it for a tour of castles and castle towns in the Kinki region, and it's conveniently located near the station and midway between nearby towns.
It was very convenient. Also, since the Special Rapid Service train stops there, the round trip was very good.
The staff were very helpful. Thank you very much.

Recommendation9

Handa

It offers a good balance of cost and has a comfortable public bath.

Recommendation9

Handa

I'd hardly ever stayed in a business hotel before, but I thought I'd try one for a family trip because it was inexpensive. It had a large public bath, free breakfast, and the service was just as good as a regular hotel, and my wife seemed very satisfied.

Recommendation10

Handa

The bath is spacious and relaxing, and the room and breakfast are also good.
I always enjoy using it.

Recommendation10

Obu

I was impressed by the excellent customer service and flexible response to my mistakes, provided by the foreign staff member who assisted me during check-in.

Recommendation7

Obu

Smoking is allowed. It's close to the station.

Recommendation9

Obu

It's conveniently located near the station, the accommodation prices are reasonable, and everyone is friendly.
The staff in the dining hall were particularly vocal and the breakfast was good.

Recommendation8

Fukui

I stayed for an extended period. I found the front desk staff to be very helpful.
I was also very happy with the free public bath and the free breakfast.
The TV had a limited number of channels, but I was glad I could watch YouTube.
This was a hotel I would definitely like to stay at again.

NPS Net Promoter Score

Customer loyalty

I want to introduce it to someone special
Towards the hotel

At AZ INN Group, we publish an index called NPS, which measures the trust and affection of our customers. We are constantly striving to improve our services, aiming to be a hotel that people will recommend to their acquaintances.

About NPS

NPS 2025

+ 18.0

Fukui
+ 13.3
Obu
+ 19.0
Handa
+ 16.8
Higashiomi
+ 37.5

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BUSINESS HOTELAZ INN GROUP