The sophistication of the hotel,
Ryokan hospitality.

Fukui, Aichi, and Shiga
Business Hotel Chain
Azin Group

Accommodation Reservations

Hospitality

Enjoy I want to rely on the hotel.

The sophistication of a hotel and the hospitality of a ryokan.
A hotel where special treatment is not special.

We aim to impress our customers. Every customer is special, and the relationship we have with them is a precious treasure. We will be there for our customers and treat them wholeheartedly. Our greatest joy is seeing our customers' smiles.

Customer Service Purpose

Voice

Guests’ Feedback

Your opinion
Face it sincerely.

Guests’ Feedback

Recommendation10

Higashiomi

The breakfast is excellent compared to other hotels of the same class. The value for money is amazing. I will definitely come again.

Recommendation10

Higashiomi

This is a hidden gem of a hotel, and there are lots of shops nearby, so I think it's in a great location.

Recommendation10

Higashiomi

It's a great business hotel
Keep up the good work!
(I've stayed at a lot of hotels, but this is the best.)

Recommendation10

Handa

I had a very comfortable stay.
I was impressed by the many small touches that have been put into the facility with the user in mind.

Recommendation10

Handa

The response is excellent in all respects.
It warms the heart.

Recommendation9

Handa

I think it's the best in the Chita area, including value for money.

Recommendation9

Fukui

I stayed for several nights, and the front desk staff were very friendly and the rooms were clean and comfortable.
In addition to breakfast, there was also a welcome drink of coffee, which helped me to fully relax after a day of work. I would definitely stay here again.

Recommendation10

Fukui

This was my third time staying here, and the breakfast was as delicious as ever. There was also a sauna in the large public bath, so I was very satisfied.
This hotel is close to the downtown area and is especially recommended for business travelers who want to go out drinking at night.

Recommendation10

Fukui

I stayed here when I went to eat crab in Fukui City. The large public bath and breakfast were better than I expected, and I was very satisfied.

Recommendation10

Obu

Located in front of the station, close to a convenience store, and has great breakfast!

NPS Net Promoter Score

Customer loyalty

I want to introduce it to someone special
Towards the hotel

At AZ INN Group, we publish an index called NPS, which measures the trust and affection of our customers. We are constantly striving to improve our services, aiming to be a hotel that people will recommend to their acquaintances.

About NPS

NPS 2025

+18.0

Fukui
+13.3
Obu
+19.0
Handa
+16.8
Higashiomi
+37.5

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BUSINESS HOTELAZ INN GROUP